
Policies include 3 p.m. check-in, noon check-out, a non-smoking environment, ID requirements, card holds, and accessible room options.
Check-in begins at 3 p.m., giving staff time to prepare rooms for new arrivals, while check-out is scheduled for noon. Late or early adjustments may be possible depending on occupancy.
Guests must provide a valid photo ID and a major credit or debit card at check-in. The hotel may place a temporary hold for incidentals. Accepted cards include Visa, Mastercard, American Express, and Discover.
Pets may be permitted with applicable fees, following Hilton’s brand standards. Designated areas help maintain a comfortable environment for all guests.
The hotel maintains a smoke-free interior, with smoking allowed only in designated outdoor locations.
Children are welcome, and cribs may be available upon request. Extra beds are typically not offered in Tru-branded rooms due to the streamlined layout.
The property offers accessible rooms, elevator access, and features designed to assist guests with mobility or hearing needs.

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